Access is assigned to the Autodesk email entered during purchase. When your order shows the access as active, sign in to Autodesk with that same email. Sovengrid never needs your password.
Use the same account from your order
If you have more than one Autodesk account, check which one is signed in before looking for the product. Access assigned to one email will not appear inside a different account.
Open your products
Go to Autodesk Account and open All products and services.
Find the product assigned to your account. It may be AutoCAD, Revit, Civil 3D, Inventor, Navisworks, Maya, 3ds Max or another product included in your purchase.
If you purchased Autodesk Collection, the products included in your assignment are available from the same account.
Choose the version you want to install
Inside the product:
- choose a version available for your access;
- check the operating system;
- choose your preferred language when available;
- start the download.
Do not install a different edition just because the name looks similar.
Install and sign in
Run the Autodesk installer and complete the installation normally.
When the app asks you to sign in, use the same Autodesk email from your order.
This type of delivery does not require a separate Sovengrid key to activate the app. Access is provided through the assigned account.
If Autodesk was already installed
You do not need to uninstall an app that is working correctly just to use the new access.
First sign out inside the app, close Autodesk Access if it is open, then sign in again with the account assigned in your order.
Reinstall only if the app is damaged, the version is incompatible or Autodesk asks for it during troubleshooting.
If the product does not appear
Check that the order shows active access, that you are using the exact email from the purchase and that another Autodesk account is not signed in in the browser.
If Sovengrid shows the access as active and the product still does not appear after signing out and back in, open Support from your order.