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Office

Office will not install or activate: what to check

What to review before asking for help with Office.

Check your installation

Confirm whether you use Windows or Mac, which Office version is installed and which variant you bought.

Save the exact error

Write down the message or take a clear screenshot. Do not send complete keys, passwords or account details.

If your variant uses telephone activation

Follow the activation flow shown inside the delivery and use the telephone activation tool associated with your purchase.

If you need help

Contact us with the order number and exact error so we can review the purchase with you.

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